Jev AI

LIVE JEV · SUPPORT TRIAGE

Watch Jev triage a support inbox.

Three customer tickets arrive with different needs. Jev reads each ticket, returns three typed judgments in one call, and the simulated desk routes it only after approval.

THE TASK

Classify each ticket, set its priority, and decide whether a person needs to review it.

Review Jev’s three answers before applying a route.

SIMULATED SUPPORT DESK

Sample customers and tickets · no messages sent

0 / 3
northstar-support.example/inbox
Northstar Support
Inbox · 3
Inbox3
T-1042

Charged twice again

Maya Chen

T-1043

Production API returns 500

Noah Patel

T-1044

How do I export activity?

Ava Rivera

T-1042

Charged twice again

4 min ago
MC

Maya Chen

Customer message

This is the second month in a row I've been charged twice for Pro. I wrote last month and nobody replied. If I don't get a refund today, I will cancel and dispute the charge with my bank.
AccountPro plan · 2 duplicate charges on record · account active
Previous contactOne unanswered billing ticket from last month

Awaiting Jev

—

Jev judges the ticket. The queue and review rule are applied by code. No refund, account action, or reply is executed.

JEV DECISION PANEL

Start to process the first ticket

REAL JEV API
1

Read ticket

2

Ask 3 questions

3

Review answers

4

Route ticket

ONE REQUEST · THREE JUDGMENTS

Choice · issue type
Score · severity
Noul · human review

Routing rule: critical severity, human probability ≥ 50%, or topic confidence < 55% sends the ticket to a person.

Each ticket will show its three Jev answers, their probabilities, the routing rule, and the full API request and response.

Enterprise integration

Bring Jev into your business workflows

Buy the Enterprise plan now and get a free proposal for integrating Jev into your business workflows.

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